Help Center

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Frequently Asked Questions

How do I create a new chat room?

Click the "+" button in the sidebar, select "New Room," give it a name and description, then invite your team members. You can also set privacy settings and permissions during creation.

Can I use the chat app on my mobile device?

Yes! We have native mobile apps for both iOS and Android. You can download them from the App Store or Google Play Store. All your conversations sync seamlessly across devices.

Is my data secure and private?

Absolutely. We use end-to-end encryption for all messages, comply with GDPR and SOC 2 standards, and never access your private conversations. Your data is stored securely and backed up regularly.

How many people can join a single chat room?

Our chat rooms can accommodate up to 10,000 members. For most teams and organizations, this provides plenty of room for growth while maintaining excellent performance.

What file types can I share in chat?

You can share most common file types including documents (PDF, DOC, XLS), images (JPG, PNG, GIF), videos (MP4, MOV), and more. Individual files can be up to 100MB, with no daily limits.

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