Privacy - Chat Application

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our chat application service ("Service"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Personal Information

Name and email address when you create an account
Profile information you choose to provide
Messages and content you send through our Service
Account preferences and settings

2.2 Technical Information

IP address and browser information
Device information and operating system
Usage data and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

To provide and maintain our Service
To process your messages and facilitate communication
To send you important updates about our Service
To improve our Service and develop new features
To ensure security and prevent abuse
To comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

Contract: To perform our contract with you and provide the Service
Legitimate Interest: To improve our Service and ensure security
Consent: For marketing communications and analytics (where required)
Legal Obligation: To comply with applicable laws and regulations

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through our GDPR settings page. Essential cookies are necessary for the Service to function properly.

Cookie Management: Visit your GDPR Settings page to manage your cookie preferences and consent settings.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
To protect our rights and prevent fraud
With service providers who assist in operating our Service (under strict confidentiality agreements)

7. Your Rights Under GDPR

If you are in the European Union, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to certain types of processing
Right to Withdraw Consent: Withdraw consent at any time

Exercise Your Rights: You can exercise these rights through your GDPR Settings page or by contacting us directly.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

Account data: Until you delete your account
Messages: Until you or the recipient deletes them
Analytics data: Up to 2 years from collection
Marketing consent: Until you withdraw consent

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: [Your Company Address]
Data Protection Officer: [email protected]

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority.